Technique
Is Your Program Actually Viable?
Missed dates and stressed teams aren’t the problem. They’re symptoms. The Viable Systems Model (VSM) can help consultants diagnose structural underlying issues.
Project Management
The Anatomy of an engagement Status Report That Builds Executive Trust
Executives don’t ignore status reports by accident. They ignore bad ones on purpose. Good reports surface uncomfortable truths early and make it obvious where leadership attention is needed.
Technique
ChatGPT script to give you a winning consulting approach
Win your next assignment with structure, not luck. This script helps you craft a best-practice consulting approach through guided questions that turn ambiguity into clarity, delivering clear phases, outcomes, deliverables, and tools you can adapt for any engagement.
Consulting Insight
Lessons in developing an Investement Logic Map from the North Pole
Chapter 4: This is the 4th in a series on Santa's digital transformation. See my Investment Logic Map Framework here and lessons for consultants when they develop one with a client
Consulting Insight
Lessons establishing a PMO from the North Pole (download the PMO framework)
Chapter 3: I'm going to try to bring consultant tools, templates and techniques to life using Pole Enterprises as my case study. This is the 3rd in a series on Santas Digital Transformation. See my PMO Framework here.
Consulting Insight
Lessons in Customer Journey Mapping from the North Pole
Chapter 2: I'm going to try to bring consultant tools, templates and techniques to life using Pole Enterprises as my case study. This is 2nd in the series on how to do customer journey mapping. The 1st was Mrs Claus letter.
Consulting Insight
My Delivery Playbook to Turn Messy Engagements into Repeatable Wins
If your work blends into the background, you’ll be replaced by the next consulting firm promising something shinier.
Project Management
The Anatomy of a Change Management Dashboard: Cutting Through the Illusion
Change dashboards must tell the truth, support decisions, and reflect the human reality of change, not just make things look tidy. This article serves up the special brew for building a change management dashboard that gives executives the clarity they need to lead with confidence.
Technique
Turn Messy Thinking into Clear Wins, like a Jedi Mind Trick
MECE is the secret weapon consultants use to turn messy, conflicting data into clarity. With simple, structured buckets, you’ll eliminate confusion, surface insights, and deliver solutions that help clients see the path forward.
Consulting Insight
Communications Plans
Done well, comms is a strategic tool that drives understanding, reduces resistance, and builds momentum. This article shows how to move your plan from nice-to-have to an essential consulting craft.
Consulting Insight
Consulting Rules of Thumb
Consulting rules of thumb that no one tells you. Kim shares his hard-earned lessons.
Consulting Insight
Thriving in Complex Environments: My Change Framework
Change management thrives when you treat it as a system, not a checklist. This framework forces you to think that way. The six streams of effort work in concert. Miss one, and the whole thing wobbles.