Terms and Conditions

Last updated: 04 August 2026

Welcome to Consultant Café (consultantcafe.com), operated by Burrawurra Pty Ltd (ABN 82 624 538 932, trading as Consultant Café) (“we”, “our”, “us”). These Terms & Conditions govern your use of our website, subscriptions, templates, tools, courses, live sessions and any related services we provide (our “Services”).

By accessing Consultant Café or purchasing a subscription, template, course or resource, you agree to these terms. If you do not agree, you must not use our Services. We have a separate Privacy Policy, which applies alongside these terms.

☕ At a Glance (Plain-English Summary)

This summary is a guide only. The full terms below are what legally apply.

●      Subscriptions are monthly or annual and auto-renew until you cancel. We give you at least 30 days’ notice before any renewal price rise.

●      Refunds follow the Australian Consumer Law (ACL). We don’t offer change-of-mind refunds on digital products once they’ve been downloaded or accessed, but your rights under the ACL always apply.

●      Individual paid members may use ConsultantCafe materials for their own learning and their own client work. Firm-wide or team use requires a Corporate Special Blend subscription.

●      Corporate Special Blend members may use our materials commercially — to teach their people, win work and deliver client work — while their subscription is active. This covers only the staff the organisation nominates and adds to the subscription. When the subscription ends, they may keep using work already delivered to their clients, but must stop all new use.

●      Please attribute ConsultantCafé when you use our materials in client-facing work, unless your client’s contract prohibits third-party branding.

●      You can’t resell, redistribute or rebrand our materials, or repackage them into your own products, without a separate written licence from us.

●      Our content is for professional development, may be AI-assisted, and is not financial, legal or business advice. Our liability is limited to the extent the law allows.

●      Disputes are handled informally first, then under the law of the Australian Capital Territory (ACT), Australia.

1. Definitions

In these terms:

●      “Materials” means all content and intellectual property we make available through the Services, including articles, newsletters, methods, frameworks, techniques, models, courses, tools, templates, canvases, scorecards, diagnostics, cards, Notion resources, and the Café Shot Master Class content and any recordings — together with all copyright, trade marks, and other intellectual property rights in them.

●      “Subscription” means a paid membership (individual or Corporate Special Blend), billed monthly or annually.

●      “Digital Product” means an item bought outright as a one-off purchase through the Shop (for example a template, tool, card set or course), as opposed to accessed through a Subscription.

●      “Shop” means our storefront and course platform (currently Payhip), including items embedded or linked from consultantcafe.com.

●      “Corporate Special Blend” means a corporate subscription entered into directly with Burrawurra Pty Ltd for a single subscribing organisation.

●      “Employee” means an individual employed by the subscribing organisation. It does not include contractors, associates, secondees or personnel of related or other entities, who each require their own individual subscription.

●      “Nominated User” means an Employee whom the subscribing organisation has nominated and who has been added to the Corporate Special Blend subscription through our subscription engine (Ghost). Only Nominated Users are covered by the Corporate Special Blend licence. Employees who have not been added to the subscription are not covered.

●      “End-Client” means a client of a subscriber to whom the subscriber provides consulting services or deliverables.

●      “ACL” means the Australian Consumer Law in Schedule 2 to the Competition and Consumer Act 2010 (Cth).

2. Services covered

These terms cover all of our Services, including:

●      Free content (articles, newsletters).

●      Individual paid subscriptions (monthly or annual).

●      Corporate Special Blend subscriptions.

●      Digital Products bought through the Shop (templates, tools, cards, courses, Notion resources and downloads).

●      The Café Shot Master Class and other live sessions.

●      Any frameworks, methods, techniques or resources published by Consultant Café.

3. Purchases & payments

●      Payments are processed securely through third-party providers, currently Stripe (recurring subscriptions and one-off purchases) and PayPal (one-off purchases). We do not store your full card details.

●      Subscriptions are billed monthly or annually, depending on the plan you choose at signup, and auto-renew until cancelled.

●      You may cancel at any time. Your access continues until the end of the billing period you have paid for, and you will not be charged for the next period.

●      We may change our prices from time to time. For subscriptions, we will give you at least 30 days’ notice of any price change before it takes effect on renewal. If you do not accept the new price, you may cancel before it applies.

●      Corporate Special Blend subscriptions may be invoiced directly (via Xero) on the terms set out in your order form or invoice.

4. Our intellectual property and your licence to use it

4.1 Ownership

All Materials are and remain the intellectual property of Burrawurra Pty Ltd (or its licensors). We grant you the limited licences set out below. We do not transfer ownership of any Materials to you. All rights not expressly granted are reserved.

4.2 Free content

If you access free content, we grant you a personal, non-exclusive, non-transferable, revocable licence to read and use that content for your own professional development. Free content may not be used in paid client work unless you also hold an individual paid subscription, a Corporate Special Blend subscription, or a relevant Digital Product licence.

4.3 Individual paid subscribers

While your individual paid subscription is active and paid, we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to access and use the Materials for:

(a) your own professional development; and

(b) your own client engagements, delivered by you personally as a single consultant.

You may not extend this licence to colleagues, employees, contractors, associates or your firm. Firm-wide, team or organisational use requires a Corporate Special Blend subscription. If your use is on behalf of, or for the benefit of, an organisation beyond your own personal engagements, that organisation must hold a Corporate Special Blend subscription.

Where you download a template or tool as part of your subscription (rather than buying it outright through the Shop), your licence to use it is tied to your active subscription and ends when your subscription ends, even if you keep the file — except that any Materials already incorporated into a completed deliverable actually provided to your End-Client before your subscription ended may continue to be used by that End-Client in that deliverable.

4.4 One-off Shop purchases

When you buy a Digital Product outright through the Shop as a one-off purchase, we grant you a perpetual, non-exclusive, non-transferable, personal licence to use that item for your own professional development and your own client engagements. This licence is not contingent on holding a subscription. You may not resell, redistribute, sublicense, share or rebrand the item, or make it available as a standalone product, except under a separate written licence from us. Firm-wide or team use still requires a Corporate Special Blend subscription.

4.5 Corporate Special Blend

A Corporate Special Blend subscription is a direct relationship between Burrawurra Pty Ltd and the subscribing organisation. The following terms apply in addition to the rest of these terms.

Who is covered. A Corporate Special Blend subscription covers a single legal entity — the organisation named on the order form or invoice. Related bodies corporate, subsidiaries and other entities are not covered and must subscribe separately. Access and the licence are limited to Nominated Users: Employees whom the organisation has nominated and added to the subscription through our subscription engine (Ghost). Employees who have not been added to the subscription are not covered and must not access or use the Materials. Contractors, associates and secondees are not eligible as Nominated Users and each require their own individual subscription.

Scope of access. There is no fixed cap on the number of Employees the organisation may nominate, subject to fair use. Only Employees who have actually been nominated and paid for or and added to the subscription are licensed. The organisation is responsible for ensuring access is limited to Nominated Users and is not shared with anyone else.

Commercial-use licence. While the Corporate Special Blend subscription is active and paid, we grant the subscribing organisation a non-exclusive, non-transferable, non-sublicensable (except as expressly permitted) licence for its Nominated Users to use the Materials in and for the organisation’s own consulting business, including to:

(a) teach — build internal capability and deliver internal training to its Nominated Users using the Materials;

(b) win work — incorporate the Materials into proposals, tenders, pitches and marketing to prospective clients; and

(c) deliver work — apply and incorporate the Materials in client-facing deliverables and paid engagements.

For the avoidance of doubt, this is a commercial-use licence: the organisation may earn fees from providing consulting services that use the Materials while its subscription is active, subject to the conditions below. This replaces any earlier restriction preventing corporate subscribers from profiting from the Materials.

Reasonable adaptation. The organisation may adapt or reformat the Materials to the extent reasonably necessary to apply them in a specific engagement. Adaptations remain subject to these terms and do not transfer any ownership to the organisation. This right to adapt does not permit repackaging the Materials as a product for sale or distribution (see “No resale as a product” below).

Attribution. Where the Materials are used in client-facing proposals, reports or deliverables, the organisation must attribute Consultant Café (for example, “Framework provided by ConsultantCafé”). Attribution is not required where the End-Client’s contract prohibits third-party marks or branding, or on internal working drafts, but the other conditions of this licence still apply.

No resale as a product. The organisation must not sell, license, sublicense, distribute or otherwise make available the Materials (or any adaptation of them) as a standalone product, course, template, dataset or content offering, whether free or paid. Repackaging or reselling the Materials is permitted only under a separate written licence and fee agreed with us.

Fair use / anti-abuse. Access is provided for genuine internal and engagement use by Nominated Users. The organisation must not share login credentials with anyone who is not a Nominated User, provide access to the general public, use automated means to bulk-download the Materials, or use the subscription in a way designed to avoid the need for separate subscriptions or licences. We may apply reasonable fair-use limits and investigate suspected abuse.

What happens when the subscription ends. On expiry or termination of a Corporate Special Blend subscription:

(a) Delivered work survives. The licence continues on a perpetual, royalty-free basis, but only for Materials already incorporated into deliverables actually provided to the organisation’s End-Clients before the termination date, so that the organisation and those End-Clients may continue to use those completed deliverables. The attribution and no-resale conditions continue to apply to that work.

(b) All other use stops. The organisation and its Nominated Users must immediately stop all other use of the Materials — including in internal training, capability libraries, marketing, and any proposal or engagement not yet delivered — and must not incorporate the Materials into any new proposal, deliverable or engagement.

(c) Confirmation. The organisation must, if we ask, confirm in writing that it has complied with this clause.

Administration. The organisation may nominate, replace or remove Nominated Users (for example when staff join or leave) by adding or removing them through the subscription, or by notifying us. We may suspend or terminate the whole subscription, or any individual Nominated User’s access, for non-payment, breach of these terms, or abuse of the Materials. We will notify the corporate contact and, where practicable, affected Nominated Users.

4.6 Restrictions (all users)

Regardless of your tier, you must not:

●      resell, redistribute, publish, sublicense or rebrand the Materials, except as expressly permitted in these terms or under a separate written licence;

●      remove or obscure any ownership, copyright or attribution notices;

●      share login details or subscription access with anyone not entitled to use them; or

●      scrape, data-mine, or use automated means to access, copy or download the Materials or the site.

4.7 Café Shot Master Class and live sessions

Live sessions are made available to eligible subscribers for their own participation. You must not record, reproduce, publish or redistribute any live session or its materials without our written consent. Where we provide a recording, it is licensed to you on the same basis as the other Materials for your tier.

5. Corporate Special Blend — contracting

Corporate Special Blend subscriptions may be documented in a separate order form or agreement signed with Burrawurra Pty Ltd. If a signed order form or agreement conflicts with these terms, the signed document prevails to the extent of the inconsistency. In all other respects, these terms apply to the corporate subscription and to each Nominated User who uses the Materials.

6. User responsibilities & acceptable use

You agree to:

●      use the Materials lawfully and ethically;

●      keep your login details secure and not share access improperly;

●      behave respectfully in Consultant Café spaces and live sessions; and

●      comply with the licence conditions and restrictions in these terms.

7. No professional advice; AI-assisted content

All Materials are provided for professional development and general learning. They are not, and must not be relied on as, financial, legal, professional or business advice for any particular situation.

Some Materials are created or assisted using artificial intelligence tools. The Materials are provided on an “as is” and “as available” basis. We do not warrant that they are accurate, complete, current, error-free or fit for any particular engagement, client or purpose. You are responsible for exercising your own professional judgement, and for checking and adapting any Materials, before relying on or using them in client work.

8. Warranties & disclaimers

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the ACL or other law that cannot lawfully be excluded (your “Non-excludable Rights”). To the maximum extent permitted by law, and other than your Non-excludable Rights, all warranties, guarantees and conditions not expressly stated in these terms are excluded, and the Services and Materials are provided “as is”.

Where we are liable for a failure to comply with a consumer guarantee that can lawfully be limited, our liability is limited (at our option) to re-supplying the relevant Services or Materials, or paying the cost of having them re-supplied.

9. Limitation of liability

●      Subject to your Non-excludable Rights, we are not liable for any indirect, special or consequential loss, or for loss of profit, revenue, goodwill, data or business opportunity.

●      Subject to your Non-excludable Rights, our total aggregate liability arising out of or in connection with the Services and Materials is limited to the total amount you paid us in the 12 months before the event giving rise to the liability.

●      You are responsible for how you use the Materials, including in client work; we are not liable for the outcomes of your engagements.

10. Indemnity

You (and, for a Corporate Special Blend subscription, the subscribing organisation) agree to indemnify Burrawurra Pty Ltd, its directors and staff against claims, losses, liabilities and reasonable costs arising from your misuse of the Services or Materials, your breach of these terms, or your use of the Materials in your own or your client’s work — except to the extent caused by our own breach, negligence or wilful misconduct.

11. Termination

We may suspend or terminate your access for breach of these terms, non-payment, or inappropriate use. You may cancel at any time as set out in clause 3. Clauses that by their nature should survive termination — including clause 4 (intellectual property and licences, including the post-termination survival of delivered work for Corporate Special Blend), and clauses 7, 8, 9, 10, 14 and 17 — continue to apply after termination.

12. Third-party services

Our Services rely on third-party providers, which may change from time to time. These currently include Stripe and PayPal (payments), Ghost (website and subscriptions), Payhip (shop and courses), Microsoft Teams (live sessions), Notion (resources) and Google Analytics (analytics). By using Consultant Café, you also agree to the relevant providers’ terms. We are not responsible for third-party services outside our control.

13. Privacy

Our collection and handling of personal information is governed by our separate Privacy Policy, available on our website, which forms part of your agreement with us.

14. Dispute resolution

If a dispute arises, you agree to first raise it with us and attempt to resolve it through good-faith informal negotiation. If it cannot be resolved, it is subject to the exclusive jurisdiction of the courts of the Australian Capital Territory (ACT), Australia, and is governed by the laws of the ACT and the Commonwealth of Australia. This clause does not limit your Non-excludable Rights.

15. Force majeure

We are not liable for any failure or delay in providing the Services caused by events outside our reasonable control, including natural disasters, internet or utility outages, cyber-attacks, or failures of third-party providers.

16. Changes to these terms

We may update these terms by posting a revised version on the site. For material changes, we will take reasonable steps to notify subscribers (for example by email or a site notice) and, where practicable, give at least 30 days’ notice. Continued use of Consultant Café after the changes take effect means you accept the updated terms. If you do not accept them, you may cancel before they take effect.

17. General

●      Precedence. If there is a conflict, a signed Corporate Special Blend order form or agreement prevails over these terms; otherwise these terms, together with the Privacy Policy, are the entire agreement between you and us about the Services.

●      Severability. If any part of these terms is unenforceable, the rest continues to apply.

●      Assignment. You may not assign your rights under these terms without our consent. We may assign or novate our rights and obligations, including on a sale of the business.

●      Waiver. A failure to enforce a term is not a waiver of it.

18. Contact us

Email: admin@consultantcafe.com

These Terms & Conditions form a binding agreement between you (as an individual and, where applicable, as a corporate subscriber) and Burrawurra Pty Ltd (trading as Consultant Café).